Privacy Policy
Last Updated: 11 December 2025
1. Introduction
LEWIS SECURITY, RISK & COMPLIANCE SOLUTIONS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Request a quote or consultation
- Subscribe to our newsletter
- Register for training courses
- Engage our services
This information may include:
- Name and contact details (email address, phone number)
- Company name and business information
- Service requirements and preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver our security, risk assessment, and compliance services
- To process training course registrations
- To send you relevant information about our services
- To improve our website and services
- To comply with legal obligations
- To protect our business interests and enforce our terms
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Consent: When you provide explicit consent for specific purposes
- Contract: When processing is necessary to fulfill our contractual obligations
- Legal Obligation: When we must comply with legal requirements
- Legitimate Interests: When processing is necessary for our legitimate business interests
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our website and conducting our business
- Professional Advisors: Lawyers, accountants, and other professional advisors
- Regulatory Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with any merger, sale, or acquisition of our business
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us at info@jl-security.co.uk
9. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
14. Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):