Maintenance & Support
Reliable ongoing maintenance contracts with rapid response times, regular system checks, and 24/7 emergency support to keep your security systems operational
Keeping Your Systems Running
Security and fire safety systems require regular maintenance to remain effective and compliant. LEWIS SECURITY provides comprehensive maintenance and support services ensuring your systems operate at peak performance 24/7, giving you complete peace of mind.
Our experienced engineers provide scheduled maintenance, emergency repairs, and technical support across North Wales. With rapid response times and genuine parts, we minimize downtime and ensure your premises remain protected at all times.
Our Maintenance Services
Regular Inspections
Scheduled preventative maintenance visits to inspect, test, and service all security and fire safety equipment. Our comprehensive checks ensure systems remain compliant and operational.
- Quarterly system inspections
- Annual compliance testing
- Component testing and cleaning
- Detailed inspection reports
Emergency Repairs
24/7 emergency callout service for urgent repairs and system failures. Our engineers respond rapidly to restore your security systems and minimize vulnerability periods.
- 24/7 emergency response
- Rapid fault diagnosis
- On-site repairs when possible
- Genuine replacement parts
System Updates
Regular software updates and firmware upgrades to keep your systems current with the latest features and security patches. We ensure your technology stays ahead of emerging threats.
- Software and firmware updates
- Security patch management
- Feature enhancements
- System optimization
Technical Support
Dedicated technical support helpline for troubleshooting, user guidance, and system queries. Our knowledgeable team provides prompt assistance to resolve issues quickly.
- Telephone support helpline
- Remote diagnostics
- User training and guidance
- System configuration assistance
Flexible Maintenance Plans
Essential
Basic maintenance coverage
- Annual system inspection
- Compliance certification
- Emergency callout (charged)
- Telephone support
Professional
Comprehensive protection
- Quarterly inspections
- Priority emergency response
- Free callouts and labor
- Software updates included
- 24/7 technical support
Premium
Complete peace of mind
- Monthly system checks
- Guaranteed 4-hour response
- All parts and labor included
- Proactive system monitoring
- Dedicated account manager
Why Choose Our Maintenance Services?
Rapid Response
Fast emergency response times across North Wales
Expert Engineers
Fully qualified and certified technicians
Genuine Parts
Only manufacturer-approved components used
Full Documentation
Detailed reports and compliance certificates
Protect Your Investment
Don't wait for system failures. Contact us today to discuss a maintenance plan that keeps your security systems running perfectly